AT&T Plans to Discontinue Landline Services in Florida by 2029

AT&T plans to end traditional landline phone services in most of its U.S. service areas, including Florida, by 2029.

AT&T has announced its plan to discontinue traditional landline phone services across nearly all of its U.S. service areas, including Florida, by 2029. This move will impact 21 states, with California being the only exception. During this transition, AT&T has assured customers that they will not lose voice or emergency 911 services.

Why Is AT&T Shutting Down Landlines?

AT&T's copper wire network, which has been in use for 70 years, is showing signs of aging and unreliability. The copper infrastructure is vulnerable to water damage, storm disruptions, and increasing copper theft as the metal's value rises. Maintaining this outdated technology is not only costly but also inefficient, using significant electricity and resources. With only about 5% of residential and commercial customers still relying on landlines, the company is prioritizing modern, more sustainable alternatives.

What’s the Timeline for the Transition?

AT&T is allowing a five-year transition period, giving customers and the Federal Communications Commission (FCC) ample notice. The company must obtain FCC approval before discontinuing landline services, ensuring that every customer has access to alternative voice and emergency services.

How Common Are Landlines in Florida?

Landline usage in Florida is already low. According to the National Center for Health Statistics, only 2.2% of Florida consumers rely solely on landlines, while 6.1% use both a landline and a cell phone. Nationwide, more than 76% of adults and 87% of children live in homes without landlines, demonstrating a clear shift towards mobile and digital communication technologies.

This decision marks a significant step in the evolution of communication technology, emphasizing the need for modern, resilient, and environmentally friendly alternatives.